Let's Shape The Future Of Your Career!
From building core skills to becoming a recognised leader in healthy ageing
In this episode, Ken Baldwin speaks with Steve Jensen, founder of Impact Training, about what truly drives sales, retention, and client connection in the fitness industry. They explore the importance of systems, authentic communication, behaviour-based coaching, and mindset — especially when working with ageing clients.
Steve shares real-world strategies for building trust, improving team performance, and increasing retention without relying on outdated sales tactics.
